• 2019 May 26 15:29

    CMA CGM unveils its vision for a digital customer journey and launches CMA CGM eSolutions

    Digitization is deeply transforming the world economy and inventing new market rules. It is becoming essential for businesses and individuals to develop new ways of doing business and interacting with one another. A lever for growth, differentiation and performance, digitization eases and simplifies the relationship with customers to provide them a flawless and more efficient customer experience.

    The CMA CGM Group, a world leader in shipping and logistics, launches CMA CGM eSolutions, an entirely digital eco-system comprising an online agency and other e-commerce channels such as Electronic Data Interchanges (EDI) and Application Programming Interfaces (API) which allow the digital transmission of relevant information and data between CMA CGM and its customers.

    A new range of features already available for CMA CGM’s customers
    A large majority of the CMA CGM Group’s bookings are made via its eCommerce solutions, among which half are made through the Group’s web platform. With CMA CGM eSolutions, customers will have the possibility to experience a 100% digital journey when they choose CMA CGM to transport their goods.

    For several years, CMA CGM has developed and launched a whole set of digital solutions such as schedule research, quotation request, booking, shipping instructions, documentation, shipping dashboard, tracking. Today, the CMA CGM Group is strengthening its digital customer experience by offering its clients a new sales channel to ease their journey and allow them to strengthen their productivity and develop their business.

    New features are currently available at regional or global level and will be gradually rolled out on the different platforms of the Group's brands:

    ePricing: customer’s real time access to his/her rates and instant spot quotation
    eBooking: booking recast (5 steps to 1 step) for a simplified, more intuitive and autocomplete booking
    eBill of Lading: fully digital Bill of Lading
    eTracking: visualization of customer’s cargo position at sea on a map with updated time of arrival
    ePayment: freight invoice online payment
    eCharges: live cost estimation including a D&D simulator

    More features will be launched in the coming months to further improve customer experience with CMA CGM and its subsidiaries:

    An offering of value-added services such as insurance products
    New features on mobile application
    Enhancements and constant updating of existing features
    Priority boarding now offered as part of the CMA CGM eSolutions eco-system
    As part of its eSolutions, CMA CGM will now offer priority boarding to its customers using its digital platform, allowing them to secure space on board. First offered by CMA CGM from India to Europe, priority boarding will be gradually offered to other countries and carriers within the CMA CGM Group.

    With a secured space on board for their container, customers will be able to plan more efficiently their supply chain thus enhancing their business and efficiency towards their own customers.

    Digitization at the center of the Group’s strategy to anticipate our customers' needs
    Rodolphe Saadé, Chairman and Chief Executive Officer of the CMA CGM Group, has defined digitization as a key strategic priority for the Group’s development.

    Today, the Group’s digital strategy relies on:

    The Group’s internal expertise to develop innovations
    Partnerships with other leading Groups and start-ups on key fields: Blockchain, Artificial Intelligence, Internet of Things
    CMA CGM Ventures, a corporate venture structure dedicated to investing in innovative technologies. It has already invested in 15 start-ups worldwide (Nyshex, Traxens or Edray)
    ZEBOX, an international start-up incubator and accelerator initiated by the CMA CGM Group and located in Marseilles, which will house 30 start-ups by the end of 2019

    With CMA CGM eSolutions, the Group’s clients now have access to all their shipping needs with a single click, making their experience with CMA CGM simpler and more transparent to enhance their business and peace of mind throughout their journey with the CMA CGM Group.




2021 August 4

18:27 CTRL Marine Solutions announce their acquisition by Campbell Johnston Clark
18:07 IMCA signs Gulf of Guinea Declaration on the Suppression of Piracy
17:46 OKA Shipyard launches the Alexander Ivanov, ninth dry cargo ship of RSD59 series
17:36 PSA & Samudera strengthen strategic partnership in cargo solutions and logistics
17:16 KMZ supplied water jet ejectors for a new small sea tanker of project 03182
17:15 Iridium announces partnership with Canadian Coast Guard
16:20 Port of Tanjung Pelepas jumps to 15th in world ranking
16:05 DNV and Nakilat JDP works to improve vessel software reliability and quality
15:41 Kawasaki Heavy Industries, Yanmar Power Technology and Japan Engine Corporation establish a new company HyEng Corporation
15:36 Akhtarskaya Shipyard launches RS "Chernomorets"
15:27 Registration to Development of Icebreaking and Support Fleet Int'l Conference still underway
14:43 KhMAO-Yugra to take delivery of Meteor 120R hydrofoil duo in 2021-2022
14:11 ClassNK grants its first DSS notation for 211,000DWT bulk carrier “DREAM CLOVER”
13:59 ”K” LINE and Chubu Electric Power commence joint development agreement for tidal energy project in Canada
13:40 Vostochnaya Verf completed shipyard's sea trials of the Okhotsk
12:06 LORP fleet carried 670 000 tonnes of cargo since the start of this year shipping season
11:09 Western Australia looks to implementing stricter controls
10:09 Konecranes adds Wire Rope Monitoring to TRUCONNECT portfolio
09:59 Crude oil prices edging down on coronavirus-related restrictions
09:53 Baltic Dry Index as of Aug 3
09:29 Inland waterways Azov-Don basin’s seven-month cargo volume edges up 1%
09:21 ICTSI Honduras, Big Creek Terminals ink mutual benefit pact
08:21 MABUX: Global bunker prices may continue slight downward trend on Aug 04

2021 August 3

18:17 Iridium Connected® Viettel S-Tracking Vessel Monitoring System wins Top 10 Sao Khuê Award
17:59 Lead passenger ship Meteor 120R of new generation launched in the Nizhny Novgorod Region
17:25 A subsidiary of KCC has signed a new Contract of Affreightment for its CLEANBU fleet with a major international charterer in the tanker market
16:47 Petersburg Oil Terminal obtains permit for construction of its new handling facility
16:24 Nigerian Chamber of Shipping becomes full ICS member
15:22 Vard delivers “Le Commandant Charcot” to Ponant
15:00 Bunker sales at Vladivostok port in 7M’2021 fell by 30% YoY
14:41 Construction of new facilities to commence at Onezhsky Shipyard in autumn 2021 года
14:23 CMA CGM announces PSS for cargo bound for East Russia
13:42 The Panama Canal resumes seasonal measures to protect migrating marine life
13:12 CMA CGM announces THC for Novorossiysk, Russia import/export
12:57 ABP’s Ports of Ipswich and Ayr enable wheat cargo to be shipped more sustainably
12:22 Wärtsilä to provide efficient service support for Brazilian river tugs despite challenging operating conditions
11:59 MOL to build series of 4 LNG-fueled car carriers
11:58 FESCO starts seasonal delivery of cargo from ports of China and the United States to Chukotka
11:36 Finnlines announces adjustment of bunker surcharge in its own container traffic
10:54 Baltiysky Zavod shipyard casts third one-piece propeller for Project MR-50 product tankers
10:30 Tallink Grupp published its statistics for July 2021
10:09 Maersk raises full-year guidance
09:57 Oil prices decrease amid coronavirus related restrictions
09:41 Baltic Dry Index as of August 2
09:23 Yaroslavsky Shipyard launches non-self-propelled dredging ship of Project RDB 66.42М
09:08 Japan’s Ministry of Internal Affairs and Communications gives the green light to Iridium services
08:58 MABUX: Global bunker prices may drop on Aug 03 following sharp decline on crude market yesterday
08:09 The largest water-rail intermodal terminal of the Yangtze River starts operations

2021 August 2

19:09 Seven dredging ships deployed for operation on Sea Canal in the Gulf of Ob
18:35 LR unveils key appointment for its Maritime Performance Services business
17:54 CMA CGM announces PSS for cargo from the Middle East Gulf to North Europe, Scandinavia, Poland, Baltic, West Med & Adriatic, East Med, Black Sea, North Africa & Morocco
17:46 LUKOIL announces new oil finding in Sayulita prospecting area of Block 10 offshore Mexico
17:30 CMA CGM has announced PSS for cargo from India to North Europe & the Mediterranean
17:28 CMA CGM announces PSS for cargo from North Europe, UK, Scandinavia, Poland & North Spain to Colombia Atlantic & Dominican Republic
17:27 Large hydrographic survey vessel of Project 23370G, Grigory Shadrin, launched in Murmansk
17:23 CMA CGM to launch a new Express Shuttle service linking East Asia to Russian Far East
17:05 Sri Lanka Ports Authority successfully reworks leaked chemical container on board
16:54 Rhenus Group plans to acquire the Polish freight forwarding and logistics company C. Hartwig
16:30 Sea Port of Saint-Petersburg enhanced its environmental safety
16:03 Maersk’s digital logistics platform Twill increases its presence in Gdansk