• 2018 May 21 12:58

    Tallink wins prestigious tourism award at Asia’s biggest tourism fair ITB China

    On Thursday, 17 May, Tallink participated in Asia’s biggest tourism fair ITB China which is held in Shanghai and won the Global GOLD Prize in the CTW Chinese Tourist Welcome Awards in the best Product Innovation category. Tallink says the award thus recognized the company’s efforts to enhance the quality of service offered to Chinese tourists on board Tallink and Silja Line vessels. It is recognised inside and outside China as the most important quality sign for the international Chinese outbound market, with wide coverage in print and electronic media.

    Commenting on the awards, the CEO of Tallink Grupp, Mr Paavo Nõgene said: 

    “The number of Chinese and Asian tourists in general travelling on board Tallink ships has increased significantly in the last few years and, as the biggest shipping company on the Baltic Sea, we have therefore also adapted our services so we can offer Asian customers the types of services and comfort they are used to.

    „It is a great recognition and a pleasant surprise for all our staff, that Tallink has been given such a prestigious award in the world’s most rapidly growing tourism market for the second time and this time with a gold-level award.“

    According to Mr Nõgene Tallink has continuously invested in developing services aimed at meeting the needs of all its customers, including those from China and other Asian countries, on all its routes and it is those investments and efforts in specific that have now been recognised with the CTW award.

    Mr Nõgene added: 

    “For instance, we have Chinese-speaking customer service hosts on our Finland-Sweden route’s cruise ships during the high summer season as well as on our Helsinki-Tallinn shuttles. Additionally, we pay attention to the Chinese New Year holiday season,  have restaurant menus on board, shopping catalogues and other information materials available in Chinese, Korean and Japanese.

    „We take Asian customers’ preferences into account when selecting products for our on board shops and also offer customer support in Mandarin, both in the form of a Mandarin language website as well as on such large social media platforms as WeChat and Weibo.“  

    The China Outbound Tourism Research Institute (COTRI) gives out the annual Chinese Tourist Welcome Awards for the 15th time this year in five different categories: product innovation, marketing, service quality, internet/media and overall performance. The awards were announced at China’s largest B2B tourism fair ITB China in Shanghai last Thursday, 17 May. 

    In the innovation category, Federation of Tourism Walloon Brabant was awarded the Silver level and a UK-based tourism agency Beiwei 55° was awarded the Bronze level. In other categories, awards were given to such prestigious organisations and companies as Tourism Ireland, Royal Museums Greenwich, Merlin Entertainment Inc, Paris Charles de Gaulle Airport and Tourism Portugal and others.   

    Tallink received the CTW award for the second time. In 2016, the COTRI awarded Tallink with a Bronze level in the overall performance category. Asian tourists are the fourth largest customer group among Tallink customers overall.

    AS Tallink Grupp is the leading passenger and cargo transportation service provider in the Northern region of the Baltic Sea. The company owns 14 vessels and operates under the brands of Tallink and Silja Line on 7 different routes. AS Tallink Grupp employs more than 7,400 people in the region and over 9.8 million passengers travelled on its ferries in 2017. AS Tallink Grupp is listed on the Tallinn Stock Exchange.




2018 October 18

18:03 VSDV opens new crossdock location in the port of Amsterdam
17:33 The first vessel in Klaveness Combination Carriers next generation of combination carriers named at New Yangzi Shipyard in China
17:17 Cargo transportation via Northern Sea Route can reach 17 million tonnes in 2018
17:03 Savannah container trade up 12 percent in September 2018
16:55 PGRK: sales strategy of Pavlovskoye deposit project is focused on foreign markets
16:33 SITC Logistics Group signs strategic cooperation agreement with Chengdu Port Investment Group and Guangzhou Port Logistics Group
16:03 NYK and Horiba to develop a new sulfur-in-oil analyzer for ships
15:34 Thames freight volume rises by 40% as Thames Vision strategy starts to bear fruit
15:33 Port of Rotterdam Authority and research institute TNO present results of the study at IMO meeting
15:31 Dublin Port volumes grow by 4.7% in first nine months. By year end, 36% growth in just six years
15:03 Chinese Lingang group invests 85 million euros in Zeebrugge inner port
14:47 Practical aspects of LNG bunkering to be discussed at the dedicated conference in Moscow on October 24
14:33 Nouryon, Tata Steel, and Port of Amsterdam partner to develop the largest green hydrogen cluster in Europe
14:24 Bunker prices may change irregular next week amid rising volatility on global fuel market, expert says
14:11 Tallink and Rauma marine constructions sign letter of intent for the construction of new shuttle ferry
14:02 VesselMan and DNV GL team up to offer optimized solution for dry-docking management
13:30 Project Forward paves the way for meeting IMO’s reduction on CO2 emissions
13:14 Equinor’s share saving plan allocates shares
13:02 Damen Shipyards Group and Abu Dhabi Ports sign contract for two Damen ASD Tugs 2411
12:52 Volumes transported by TransContainer’s flatcars and containers grew by 5.1% Y-o-Y to 1.38 million TEUs
12:43 Diana Shipping announces direct continuation of time charter contract for M/V Astarte with Glencore
12:40 Damen Shiprepair Oranjewerf adds three new certifications
12:30 Vympel Shipyard launches third coast guard boat of Project 1496М1, Lamantin, for FSB Border Guard Service
12:11 Equinor focuses NCS portfolio through sale of non-core discovery
11:51 Securitas Technology BV installing cameras in the Port of Rotterdam
11:28 HII starts fabrication of amphibious assault ship Bougainville (LHA 8)
10:55 Seafarers’ mental health is focus of new training programme offered free to mariners worldwide
10:51 RF Navy’s Pacific Fleet detachment to conduct exercise East China Sea
10:13 Ulstein secures contract for design of Jones Act compliant SOV vessel
09:58 Brent Crude futures price up 0.07% to $79.99, Light Sweet Crude – up 0.1% to $67.61
09:39 Myanmar officials trained in forming maritime transport policy
09:14 Baltic Dry Index is down to 1,554 points

2018 October 17

18:03 PGNiG and Venture Global LNG announce LNG Sales and Purchase Agreements for 2 million tonnes per year
17:46 The Freeport of Riga Authority continues to develop cooperation with China
17:22 Port Manatee enjoys record fiscal year with diverse growth
17:00 North Sea Port and Titan LNG successfully supply sea-going vessel with LNG fuel
16:55 33 LNG carriers and 8 gas condensate carriers with export cargo left port Sabetta in April-June 2018
16:24 Baku International Sea Trade Port launches two new tugboats
16:02 Hapag-Lloyd announces General Rate Increase for East Asia to Mexico, Central America, West Coast of South America, Caribbean & Panama trade
15:46 New BIMCO & IBIA Bunkering Guide available
15:23 NOVATEK and Fluxys plan to build an LNG terminal in Rostock
15:02 NYK develops original software that diagnoses combustion chamber problems
14:40 RF Government allocates RUB 8.4 billion for the Far East development
14:21 Scorpio Bulkers announces time charter-out agreements
14:03 CMA CGM implements Empty Repositioning Surcharge for exports from all Turkish ports
13:32 Ørsted contracts Van Oord for cable installation Borssele I & II
13:21 Throughput of Ukraine’s seaports in 9M’18 fell by 1.7% Y-o-Y to 95.9 million tonnes
13:04 CMA CGM to introduce new BAF on Asia-Africa trade
12:30 GTT and Dongsung Finetec sign a Memorandum of Understanding
12:02 Maritime and Port Authority of Singapore and partners sign MoU for 3D printing facility and applications in maritime sector
11:53 Identifying barriers to cutting emissions through just-in-time operations
11:27 Norddeutsche Reederei H. Schuldt joins V.Group
10:50 Brent Crude futures price down 0.09% to $81.34, Light Sweet Crude – up 0.06% to $71.88
10:42 CMA CGM to introduce new BAF on Europe-Africa trade
10:37 Damen Shipyards Galati hands over 74-metre fishery research vessel to Angolan government
10:27 Maritime Arctic Competence Center opens in Saint-Petersburg
09:42 KN invests in environmental protection measures
09:20 Baltic Dry Index is down to 1,578 points

2018 October 16

18:33 Maersk Line announces new FAK rates from Mediterranean to West and Central Asia
18:03 ABS holds two seminars at the 58th Genoa International Boat Show