APL’s Eagle Express service makes a solution for precise logistics management
APL’s Eagle Express X (EXX) service is living up to be just the solution for precise logistics planning of shippers on the Trans-Pacific, the company said in its press release. Amid capacity shortage and logistics crunch at ports on the US west coast; and extreme weather like Typhoons that hit Asia, the EXX service has been fulfilling its fast 11-day ocean transit from Shanghai to Los Angeles (LA); and promise of same-day cargo availability at the Eagle Marine Services (EMS) terminal.
“Since the first voyage of the EXX service in August, every shipment into LA has been discharged with same day availability. More than 90% of shipments are ready for pickup within 10 hours from vessel operation. Containers were picked up in under 30 minutes by trucks that accessed the EXX-exclusive gates. The excellent performance shows that the EXX service brings certainty to the supply chain,” said Ed Aldridge, President, APL North America.
Shippers who experienced the first five EXX sailings gave the premium offering the thumbs up for excellent customer service; speed and timeliness of delivery; as well as guaranteed equipment and space amid shortages.
In particular, the EXX White Glove Customer Care has impressed with its proactive notifications that inform the precise time of cargo availability 24 hours prior. This facilitates timely truck dispatch for effective warehouse planning.
The EXX service calls the ports of Ningbo, Shanghai, Los Angeles, Dutch Harbour, Yokohama and Busan.
APL is one of the world’s leading ocean carriers, providing world-class container shipping and terminal services, as well as intermodal operations supported by leading-edge IT and ecommerce. APL offers transcontinental cargo shipping across Asia, North and South America, Europe, the Middle East, the Indian subcontinent and Australia through more than 120 weekly services calling ports in over 70 countries worldwide. APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by Jacques R. Saadé and now headed by Rodolphe Saadé.