• 2020 July 7 16:12

    Alfa Laval takes its service offer to the next level through remote service guidance

    Alfa Laval – a world leader in heat transfer, centrifugal separation and fluid handling – deploys a remote service guidance tool to ensure first-class customer service, even in times of social distancing and travel restrictions, the company said in its release. With “IFS Remote Assistance” Alfa Laval can respond promptly to service needs, perform virtual trouble shooting and remotely guide the customers through the different service steps – securing continued uptime.

    Effects of the COVID-19 pandemic – travel restrictions, lockdowns and social distancing – have made service execution on site more challenging. For that reason, Alfa Laval has selected and deployed a software tool for remote guidance. It allows two users (in different locations) to collaborate and interact in real-time while telestrating, freezing images, using hand gestures, and even adding real objects into the merged reality environment. The benefit is that the customer can assign the actual work to their own service engineers who are then remotely guided by an Alfa Laval expert – minimizing or completely avoiding downtime.

    “The remote service guidance tool is an important step towards an even better customer experience. During these challenging times, it has enabled us to remain a present and supporting partner, that contributes to the safety of both our own employees and our customers,” says Joakim Vilson, President of the Global Sales and Service.

    The software tool has already been deployed globally via Alfa Laval’s service organization, and will be offered to an increasing number of industries and applications. The tool will also be used for other purposes such as trainings.

    This is Alfa Laval

    Alfa Laval is active in the areas of Energy, Marine, and Food & Water, offering its expertise, products, and service to a wide range of industries in some 100 countries. The company is committed to optimizing processes, creating responsible growth, and driving progress – always going the extra mile to support customers in achieving their business goals and sustainability targets.

    Alfa Laval’s innovative technologies are dedicated to purifying, refining, and reusing materials, promoting more responsible use of natural resources. They contribute to improved energy efficiency and heat recovery, better water treatment, and reduced emissions.

    Thereby, Alfa Laval is not only accelerating success for its customers, but also for people and the planet. Making the world better, every day. It’s all about Advancing better™.

    Alfa Laval has 17,500 employees. Annual sales in 2019 were SEK 46.5 billion (approx. EUR 4.4 billion). The company is listed on Nasdaq OMX.




2020 August 3

18:43 CMA CGM announces Peak Season Surcharge rates from North Europe to Indian Subcontinent
18:06 Total seven-month cargo traffic in Azov-Don basin in Jan-Jul down 6%
17:55 Inmarsat, Thetius and Shell Shipping and Maritime launch 'Crew Welfare Open Innovation Challenge'
17:25 The PV300 MS Mustai Karim leaves Krasnoye Sormovo Shipyard basin, sets sail to St. Petersburg
16:42 Spot market price for Russian M100 product ended week higher
16:06 Russian Gov’t approves regulation on crab boats construction incentives
15:32 Kalmar delivers four medium and heavy forklifts to support Yizheng Port in meeting safety and environmental requirements
15:26 RZD seven-month loaded freight down 4.4%
14:18 Ust-Luga Company wins the Ust-Luga Cup 2020
13:24 Borr Drilling Limited enters into a new contract and LOIs for three rigs
13:08 Long-awaited project of Kalmykia’s Lagan Port becomes part of the federal transport territorial planning
12:46 MSC Cruises and Palumbo Group form joint venture to operate the Palumbo Malta Shipyard
12:23 OHT wins contract for transport and installation of foundations at Dogger Bank
12:20 RZD to resume traffic via new rail bridge across the Kola as of October 1
11:46 Eagle Bulk reports the successful resolution of security incident onboard vessel
11:10 Buyan-class corvette Grayvoron departs for Novorossiysk sea trials base
09:48 Crude futures prices edge down
09:41 MABUX: Bunker market this morning, Aug 03
09:16 Baltic Dry Index as of July 31

2020 August 2

16:03 Kirby Corporation announces 2Q, 2020 Results
15:31 Bollinger delivers second of three USCG FRCs to be home-ported in Guam
14:37 Dennis de Bruin appointed Managing Director of Commercial Shipping Europe
13:52 ABS supports global offshore wind development with updated guidance
12:35 USCG sets port condition Zulu for Ports of Miami and Key West
11:24 Tony Goldsmith announced as new head of marine at law firm Hill Dickinson as David Wareing steps down
10:52 Sea Machines partners with Maine Maritime Academy & MARAD to include intelligent vessel systems in curriculum

2020 August 1

14:21 U.S. appoints coordinator for the Arctic Region
13:14 CMA CGM announces GRR for Asia-West Africa trade
12:44 Polarcus awarded 3D project in Asia Pacific
11:31 Pacific Basin announces 2020 interim results
10:53 EBRD supports decarbonisation of energy sector in Cyprus

2020 July 31

18:26 Fincantieri BOD approves 1H 2020 results
18:07 Vostochnaya Verf to launch 03141-series first crab catcher in autumn 2020
17:36 Holland America Line changes name of newbuild to Iconic Rotterdam and designates it the new flagship
17:07 October Revolution Shipyard rolls out small seiner for a Kamchatka fishing company
17:06 Alfa Lift signs contract for transport and installation of foundations at Dogger Bank
16:44 Ship recycling in Bangladesh leaps forward with third phase of key project signed
16:05 Cox production diesel outboards make their way to North America
15:36 Port of Vancouver USA receives longest wind blades ever
14:42 USCG medevacs mariner 35 miles offshore Freeport, Texas
13:44 OOCL announces new China Indonesia Philippines service
13:39 Construction of A45-90.2 series passenger ship duo kicked off at SNSZ Shipyard
12:45 Petrotrans accepts delivery of third dry cargo ship of Project RSD59
12:10 McNetiq launches new magnetic anchors for fall protection
11:09 CMA CGM announces rates from China to Middle East Gulf
10:00 DP World Komatipoort becomes the first dry port east of Gauteng
09:46 Baltic Dry Index as of July 30
09:32 Crude futures prices climb
09:08 EMSA and ECDC issue guidance in response to COVID-19 challenges
08:51 Bunker Market this morning, 31st July, 2020
08:46 Australia bans bulk carrier TW Hamburg for wage exploitation

2020 July 30

18:24 DP World volumes down 3.9% in 1H2020
18:04 $300 billion T&L industry is still in infancy of digital transformation - Lux Research
17:43 Port of San Diego establishes Foreign Trade Zone at Tenth Avenue Marine Terminal
17:23 Association of River Ports and Ship Owners celebrates its 25th anniversary
16:04 Russia should join the Nairobi Convention – Transport Ministry
16:03 Aimo Park Finland selected to build customer-centric parking at Helsinki harbours
15:25 APM Terminals first to launch fully digital export management system in Russia
15:04 Russian Gov’t to regulate determining evaluation costs of domestically built ships
14:17 MABUX Weekly Viewpoint