Wärtsilä, a global leader in complete lifecycle solutions for the marine and energy markets, launches a new service portfolio, Wärtsilä Genius services to help Wärtsilä’s customers seize the opportunities from digitalisation, the company said in its press release.
The three product families under Wärtsilä Genius services – Optimise, Predict and Solve – enable optimising of customers’ assets in real-time, improve predictability and help solving of issues with digital solutions. Wärtsilä Genius services are targeted at marine, energy and oil & gas markets.
Wärtsilä Genius services portfolio is a result of profound background work and studies of customer and market needs.
In the marine markets, Wärtsilä’s customers are typically seeking for increased reliability, ensuring safe operations in harsh environments, maximum uptime, greater operational efficiency and better environmental performance.
For the power generation market, there is a need for customers to cope with the increase in renewables, which creates the need for greater flexibility in power generation. Additionally, utilities and Independent Power Producers (IPPs) in the energy sector are constantly looking for services that can decrease costs.
Wärtsilä Genius services comprise of three product families – Optimise, Predict and Solve.
Solutions and services within Optimise by Wärtsilä Genius services are tailored to increase the competitiveness and efficiency of customers’ operations. Optimise solutions will enable for example the following of fuel consumption in real-time and adjusting the ship’s position to the optimal with the help of trim advice.
Predict by Wärtsilä Genius services will improve customers’ asset and business availability and predictability with lifecycle maintenance. For the customer this means better visibility into the coming maintenance need, thanks to which maintenance can be performed based on actual condition and not according to a predefined schedule. More efficient usage of assets throughout their lifetime helps to increase the owners’ revenue.
Solve by Wärtsilä Genius services will ensure the safety of customers’ operations and allow them to get instant support whenever and wherever they need it. Thanks to Solve services, Wärtsilä’s customer can share their computer screen with Wärtsilä experts on shore. These remote support services provide customers with a 24/7 access to Wärtsilä’s experts in its global service centres currently situated in Finland, the Netherlands, USA, Ecuador, Brazil, Kenya, India and United Arab Emirates.
Wärtsilä already has 500 installations connected with 3000 different pieces of equipment. Wärtsilä Genius services now provide a comprehensive service portfolio to utilise the opportunities opened by real-time data and related analytics.