ONE aims to reduce waiting time with Pronto

Container shipping company Ocean Network Express (ONE) was established in 2018 from the merger between the former Japanese shipping companies K-Line, NYK Line and MOL. The bright pink ONE vessels are now also a familiar feature in the Port of Rotterdam. To improve the efficiency of port calls in Rotterdam, ONE has been working with the digital Port Call Optimisation platform Pronto for several weeks.

ONE is currently one of the six largest carriers in the world. Vessel Planning for Europe is carried out in London. In Rotterdam, the team of Robin de Puij, Head of Operations, takes care of local monitoring of ONE vessels in the Port of Rotterdam and the contact with the terminals. The shipping company has some 350 calls per year in Rotterdam, which means that around ONE vessel per day arrives in the Port of Rotterdam.

Vessels that need to wait and are moored cost a lot of money. That’s why it is important for ONE that vessels arrive in the Port of Rotterdam just-in-time.

ONE can also use Pronto to monitor, measure and analyse operations in the port.

Not only the Rotterdam ONE team but also the London team’s initial experiences with Pronto are positive. ‘Rotterdam’ and ‘London’ are still fine-tuning how they work with Pronto via a weekly call. The first improvements regarding waiting time reduction are already visible, according to De Puij.