Cargo Service puts its trust in Kalmar with comprehensive maintenance deal
Cargo Service A/S (previously known as Århus Stevedore Kompagni) of the Port of Aarhus, Denmark, has awarded Kalmar a five-year maintenance and service contract covering its 19 new Kalmar ESC EDRIVE® 350 straddle carriers, due for delivery in spring 2007. The all-inclusive contract, which includes an option to extend, requires Kalmar to supply Cargo Service with preventative and breakdown maintenance, engineering support, daily inspections and spare parts supply.
From May 2007, Kalmar engineers will be located on-site in Aarhus working from a temporary workshop constructed from containers. By September, they will have moved into permanent premises currently under construction at the terminal, from where they will be responsible for the entire gamut of maintenance services for the strads - from tyre upkeep and oil changes to damage repair and predictive maintenance.
Says Rob van Hove, Kalmar’s VP, Maintenance, in Rotterdam:
“It is basically an insurance contract for Cargo Service: they simply operate the machines while Kalmar retains overall responsibility for making sure they are available and operating at peak performance at all times. We will be aided in this by Kalmar’s Remote Monitoring Interface (RMI), which will allow us to predict the pending maintenance and service requirements of each machine.”
According to Mr van Hove, the comprehensive service contract is a natural progression in the longstanding relationship between Cargo Service and Kalmar.
“Cargo Service has been a loyal Kalmar customer ever since its decision more than three decades ago to purchase the first Kalmar reachstacker. Over the years, the relationship between the two companies has gone from strength to strength. We have a longterm interest in Cargo Service’s success and Cargo Service knows that it can trust Kalmar to answer all its equipment needs. Trust is an indispensable ingredient in any outsourcing exercise, as you are ultimately allowing an outside party to come into your terminal and influence your operations. That Cargo Service has this level of trust in Kalmar is valuable testimony to the standard of products and services we have provided to them over the years.”
The 19 three-high straddle carriers on order to Cargo Service have been earmarked for operation at a new container terminal currently under construction as part of the Port of Aarhus’ 25-year expansion plan. The 7th generation straddle carriers will be equipped with the latest in handling technology, including Kalmar’s Smartpath® container position verification system, as well as RMI. The machines will also be ready for automation, with inbuilt provisions for sensors, should Cargo Service decide to upgrade to an automated system in the future.
From May 2007, Kalmar engineers will be located on-site in Aarhus working from a temporary workshop constructed from containers. By September, they will have moved into permanent premises currently under construction at the terminal, from where they will be responsible for the entire gamut of maintenance services for the strads - from tyre upkeep and oil changes to damage repair and predictive maintenance.
Says Rob van Hove, Kalmar’s VP, Maintenance, in Rotterdam:
“It is basically an insurance contract for Cargo Service: they simply operate the machines while Kalmar retains overall responsibility for making sure they are available and operating at peak performance at all times. We will be aided in this by Kalmar’s Remote Monitoring Interface (RMI), which will allow us to predict the pending maintenance and service requirements of each machine.”
According to Mr van Hove, the comprehensive service contract is a natural progression in the longstanding relationship between Cargo Service and Kalmar.
“Cargo Service has been a loyal Kalmar customer ever since its decision more than three decades ago to purchase the first Kalmar reachstacker. Over the years, the relationship between the two companies has gone from strength to strength. We have a longterm interest in Cargo Service’s success and Cargo Service knows that it can trust Kalmar to answer all its equipment needs. Trust is an indispensable ingredient in any outsourcing exercise, as you are ultimately allowing an outside party to come into your terminal and influence your operations. That Cargo Service has this level of trust in Kalmar is valuable testimony to the standard of products and services we have provided to them over the years.”
The 19 three-high straddle carriers on order to Cargo Service have been earmarked for operation at a new container terminal currently under construction as part of the Port of Aarhus’ 25-year expansion plan. The 7th generation straddle carriers will be equipped with the latest in handling technology, including Kalmar’s Smartpath® container position verification system, as well as RMI. The machines will also be ready for automation, with inbuilt provisions for sensors, should Cargo Service decide to upgrade to an automated system in the future.