APL posted an on-time performance of 94% in the trans-Pacific trade for the first-half of this year, it unveiled in its mid-year report on 2011 vessel reliability, Seatrade Asia online reports. The Singapore-based carrier said APL ships missed their arrival window seven times out of 114 port calls to the US West Coast from January to June 2011. It attributed the delays to unseasonal typhoons, heavy fog and the earthquake in Japan.
“Schedule reliability is the cornerstone of customer service in container shipping. We will continue to deliver a reliable product in the trans-Pacific and pursue an even better on-time performance,” said Ken Glenn, president of APL
APL considers vessels on-time if they arrive within four hours of their scheduled arrival.
“Schedule reliability is the cornerstone of customer service in container shipping. We will continue to deliver a reliable product in the trans-Pacific and pursue an even better on-time performance,” said Ken Glenn, president of APL
APL considers vessels on-time if they arrive within four hours of their scheduled arrival.