Mitsui OSK Lines (MOL) has launched a plan to regularly publish the results of several key performance indicators (KPI) for its containership service globally in the following categories: operations – vessel on-time performance percentage; environmental – reduction ratio of CO2, NOx & Sox; and safety – number of long-time operational stoppage per year for consecutive three days or more.
MOL has established a set of goals for each of these KPIs in an effort to offer industry-leading transparency to customers and to showcase MOL’s strength as a carrier that provides high quality service.
In addition to the above Global KPI, MOL is planning to launch Regional KPI that is more specific for and focused on the services required in each region.
MOL has established a set of goals for each of these KPIs in an effort to offer industry-leading transparency to customers and to showcase MOL’s strength as a carrier that provides high quality service.
In addition to the above Global KPI, MOL is planning to launch Regional KPI that is more specific for and focused on the services required in each region.