Maersk Line receives Service Innovation Award for its Remote Container Management product

Maersk Line and Twill awarded at the Global Freight Awards – annual recognition for achievements in supply chain and logistics, at the event hosted at the Royal Lancaster Hotel in London on November 16th, Maersk said in a media release.
 
A panel of judges, representing freight and logistics companies, associations and media, as well as customers, recognised the Maersk brands for their strong focus on innovation and customer centricity in logistics.

Maersk Line received the Service Innovation Award for its Remote Container Management product, giving cold chain customers full visibility of the location and condition of their refrigerated cargo throughout the journey of the container. The world’s largest container shipping company, known for reliable, flexible and eco-efficient services, operates all over the world and has a fleet of 639 ships, which sail every major trade lane on the globe.

“We are very pleased that Maersk’s commitment to innovation and developing new products and services for our customers has been recognised. Maersk is on the transformation journey, where innovation will continue to play a key role, so we look forward to raising the bar higher also in the future”, says Brian Godsafe, Managing Director UK & Ireland at Maersk.

Honoured with Customer Care Award, Twill is a digital shipping company within A.P. Moller – Maersk, with a mission to remove the barriers and reduce complexity of international trade, where users have access to instant online quotations and bookings on their preferred trade lanes at the click of a button. Twill also provides greater transparency in tracking cargo throughout the shipping process.

“As the new kid on the block, just being nominated at Global Freight Awards together with all of the industry leaders is a big achievement. Taking the trophy for a Customer Care award makes us really proud and shows that we are doing something different in the industry and it works! Customer has a voice in Twill, as our digital platform is built on their feedback and needs, and not on what we think users might want”, says Barbara Peric, Head of Operations at Twill.

About Maersk
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 76,000 people.