Container liner APL unveiled on-time performance of 95% last year in the transpacific Trade, with just 12 vessels missing their four-hour arrival window out of 237 port calls to the US West Coast, Seatrade-asia reports. “We won’t be satisfied until we’re 100% on-time,” said Eng Aik Meng, president of APL. “Schedule reliability is the cornerstone of customer service in container shipping.”
APL considers vessels on-time if they arrive within four hours of their scheduled arrival. Most carriers measure reliability on arrival windows that range from 12-24 hours. The trade lane monitored by APL is seen as a barometer of global trade since it connects North America consumer markets with Asian manufacturing centers.
APL considers vessels on-time if they arrive within four hours of their scheduled arrival. Most carriers measure reliability on arrival windows that range from 12-24 hours. The trade lane monitored by APL is seen as a barometer of global trade since it connects North America consumer markets with Asian manufacturing centers.