MOL updated On Time Arrival Performance results for April-June 2012 for the major trade lanes for quarterly report as an effort of upgrading and improving the quality of services MOL Liner offers, the carrier's press release said.
MOL has established a set of goals for KPIs including on time arrival performance in an effort to offer industry-leading transparency to customers and to showcase MOL's strength as a carrier that provides high quality service. (Press release on 2nd of March 2012)
Measurement criteria are:
Scope of trade lanes is
East-West Trade: Asia-U.S. West Coast, Asia-U.S. East Coast, Transatlantic, Asia – Europe, Asia-Mediterranean,
North-South Trade: Asia-East Coast South America, Asia-Mexico/West Coast South America
Intra Asia Trade: Intra Asia
When a vessel arrives in the first port of destination area for both directions, eastbound and westbound, within 24 hours of scheduled time of arrival, the voyage is regarded as On Time Arrival.
See more details on http://www.molpower.com/
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