The Chennai Container Terminal Ltd (CCTL), operated by DP World, has become the first e-terminal in the country, reported The Hindu.
During his first visit to the Chennai Port Trust, Shipping Minister G K Vasan inaugurated the e-terminal and two new twin lift super-post panamax cranes.
The simplified and convenient online services offered by CCTL to its valued customers include Electronic form 13, Electronic SSR, web access, web-based CRM, invoice and account statements on the web, customer relationship management and web/SMS based container tracking system.
Ennarasu Karunesan, director and CEO, DP World Chennai, said the “technological innovation is one way of providing better customer service. We will create infrastructure and processes that best serve our customers to give them the ultimate service and customer delighted approach.”
The new cranes have a lifting capacity of 65 metric tonnes in twin mode that will reduce turn around time of ships. The other salient features of the crane include programmable logic control — fully customisable and high speed of operations with an outreach of 56m, capable of handling large size vessels (22 rows across).
“With the induction of these new cranes, more service windows will be available with improved productivity of more than 35 moves that would benefit the EXIM trade at large with global best service levels,” Karunesan said.
During his first visit to the Chennai Port Trust, Shipping Minister G K Vasan inaugurated the e-terminal and two new twin lift super-post panamax cranes.
The simplified and convenient online services offered by CCTL to its valued customers include Electronic form 13, Electronic SSR, web access, web-based CRM, invoice and account statements on the web, customer relationship management and web/SMS based container tracking system.
Ennarasu Karunesan, director and CEO, DP World Chennai, said the “technological innovation is one way of providing better customer service. We will create infrastructure and processes that best serve our customers to give them the ultimate service and customer delighted approach.”
The new cranes have a lifting capacity of 65 metric tonnes in twin mode that will reduce turn around time of ships. The other salient features of the crane include programmable logic control — fully customisable and high speed of operations with an outreach of 56m, capable of handling large size vessels (22 rows across).
“With the induction of these new cranes, more service windows will be available with improved productivity of more than 35 moves that would benefit the EXIM trade at large with global best service levels,” Karunesan said.